Operations and Implementation Notes -  updated versions of newsletter articles originally distributed to newsletter subscribers.

• Q1-2002 - Operational Metrics
• Production Readiness
• Q2-2002 - Business Continuity & Management
• Critical Information Technology Staffing Levels
• Linux Journal -- putting an old PC to work
• Business and IT Alignment
• Integration and Enterprise Change Management
• Dark Side of Metrics - A Parable
• Troubleshooting Application Performance
• SPAM Filtering - The Technology Strategists Experience
• Reflections on the Blackout of August, 2003 [also published in November 2003 D.R.I.E. Digest]
• Windows Server Recovery Notes
• Practical Backups for SMBs

White Papers 

• Backup Strategy Considerations [last updated 11-Jan-2008] While now somewhat dated, the basic principles remain. Disk to disk and continuous protection backups are now supplanting tape. With low cost external hard drives no business should be without the convenience of automated backup processes. For critical files this can be complimented by DFS replication -- a nice technology incorporated in Windows2003 server and above.
• Safe Surfing - Home Edition  End user considerations for self-protection on the internet. Information and suggestions for home users.

Press Releases

Archive 

• Establishing a Year2000 Program - Directed at management rather than technologists, this white paper has become part of the Disaster Recovery Institutes' recommended readings for those new to business contingency planning.
• Year2000 Contingency Planning